Starting February 1, 2024, Amazon will implement changes to the Fulfillment by Amazon (FBA) shipment process. Specifically, shipments in the Send to Amazon workflow will be automatically closed if they do not arrive within the specified timeframes outlined in the policy.
Updated Timeframes for Automatic Closure:
- Domestic Shipments: Shipments originating from US addresses will be automatically closed if they do not arrive within 45 days of the shipment creation date.
- International Shipments: Shipments originating from outside the US will be automatically closed if they do not arrive within 75 days of the shipment creation date.
- Multiple-Destination Shipping Plans: Shipments that are part of a multiple-destination shipping plan must arrive within 30 days of the first shipment in that plan arriving.
Reason for the Amazon Policy Update
The decision to update the automatic closure policy for FBA shipments is driven by Amazon’s commitment to enhancing the efficiency and reliability of its logistics and supply chain. These changes aim to:
Reduce delays in the FBA process.
Improve the accuracy and predictability of shipment arrivals.
Enhance the overall experience for sellers and customers.
Criteria for Arrival:
Shipments will be considered “arrived” when their status changes to in-transit, checked-in, delivered, or receiving. Shipments with statuses such as working, ready to ship, and shipping will be subject to the automatic closure policy.
Exemptions and Recommendations:
To ensure smooth processing, Amazon strongly recommends sending each shipment as soon as possible after its creation. Timely shipment submission will help streamline the receipt of your shipments and align with the updated policy.
Please prepare for these changes to take effect on February 1, 2024. If you have any questions or require further information, please contact our Amazon store management expert.